Got a question about how we compare sportsbooks, spotted something that needs correcting, or want to flag a change in bonus terms, withdrawal times or licensing status? Here's how to reach us and what we can help with.

How to reach us

The quickest way to get in touch is by email at [email protected]. We read every message and aim to respond within a few working days. If your query relates to a specific operator or article, mention the page name so we can locate it quickly.

What we can help with

  • Corrections to bonus figures, wagering terms, minimum odds, or MTN MoMo withdrawal timelines mentioned on the site
  • Questions about how we assess licensing status — Gaming Commission of Ghana versus offshore-only operators
  • Feedback on your own experience depositing, wagering or withdrawing with an operator we cover
  • General queries about how our comparisons and rankings are put together
  • Reports of broken links, outdated information, or content that no longer matches an operator's current terms

What we can't help with

We are an independent comparison site, not a bookmaker. We cannot process deposits or withdrawals, verify your betting account, resolve a dispute over a specific bet, or access your personal betting history. For any of that, you'll need to contact the operator directly through their own support channel — usually available inside their app or on their website.

We also cannot provide tax advice. If you have questions about how betting winnings are treated for tax purposes in Ghana, speak to a qualified tax professional or the Ghana Revenue Authority directly. Anything on this site about tax is general information, not tax advice, and reflects the position as researched at the time of publication.

If you're struggling with your gambling

If betting has stopped feeling like entertainment — if you're chasing losses, borrowing to bet, or finding it hard to stop — that's worth taking seriously. Every licensed operator offers deposit limits and self-exclusion tools, and you can find general guidance on using them on our Responsible Gambling page. Betting should never be treated as a source of income or a way to clear debt. This service is intended for adults aged 18 and over only.

Before you write in

A few things that help us respond faster:

  1. Check whether your question is already answered on the relevant review page or on our About Us page, which explains how we research and rank operators
  2. If you're reporting outdated bonus terms or payout figures, include the date you checked and, where possible, a screenshot
  3. If your question is about site usage, our Terms and Conditions page covers how the site itself should be used

Editorial independence

Some pages on this site compare operators and may earn commission when a reader signs up through a link. That relationship never decides how an operator is ranked or reviewed — rankings are based on verified bonus terms, wagering conditions and payout speed, not on advertising spend. If you ever think a page reads more like marketing than analysis, tell us. That's exactly the kind of feedback we want.

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